Auditory Outreach
Provincial Resource Program

​​We'll be updating the FAQs soon.

Please contact info@auditoryoutreach.ca with any questions, concerns and suggestions. Thank you.​​

Frequently Asked Questions
What is the best way to wear the FM transmitter lapel microphone?


What is dynamic FM?  

Dynamic FM automatically adjusts your voice to be louder than the background noise, as the background noise volume fluctuates, to provide a consistent signal-to-noise ratio that allows your student to hear you just as well in noisier classrooms. Traditional FM systems have a pre-determined signal-to-noise ratio, regardless of the background noise, so it becomes harder for the student to hear your voice if the background noise becomes louder.

Can I still benefit from dynamic FM if I patch the dynamic transmitter to the classroom soundfield system?

No. You cannot benefit from dynamic FM when patching into a soundfield. Because the microphone which has two ports (one for the speaker's voice and one for environmental sound) is needed to ​allow the dynamic feature to work, the dynamic feature is lost by patching.  

​What is the best way to wear the FM lapel microphone? 

The signal heard by your student will be clearest when the microphone is located closest to your mouth, at the midline of your body (not off to one side). If the microphone has two microphone ports (if you see two "holes" or two felt patches), then it is a directional microphone and it needs to be worn vertically (straight up-and-down, the top microphone port pointing at your mouth), with the two ports facing out. 


Is there something wrong with my monitor earphones, because they stop working so often when I'm listening to a cochlear implant?

The Freedom CI processor's earphones automatically shut off after about 90 seconds to save power. Just press any button on the cochlear implant processor to re-activate the earphones. The new N5 processor does not shut off.

My student isn't able to complete tasks, integrate information, follow or understand class activities. Why?

Some students, although possessing reasonable language and literacy skills, may have difficulty with cognitive functions, which include executive behavours such as; the ability to plan, integrate, perceive, have capacity to consider more than two sources of information, and integrate these functions. Inadequate cognitive development and reduced cognitive abilities results in reduced learning and problem solving performance, which are important in navigating mainstream school and academic success.

What is the difference between practicing specific targeted speech sounds and practising speech through reading?

Targeted speech sound practice is useful when a person has difficulty producing segmentals (such as consonants or vowels), or suprasegmentals (such as rhythm, stress, intonation of speech). These skills need to be practiced before moving onto conversational speech. Only through developing 'motor memory' and  producing correct sounds will students develop into achieving successful  conversational speech.

Typically, reading aloud will not improve sound production for the student. Reading aloud, when practicing with a helper, will help with awareness of volume, phrasing, expression, as well as fluency and rate of speech - also important aspects of conversational speech.

I've plugged in the Freedom CI monitoring ea​rphones and can't hear any sounds--is something wrong with the earbuds?

The Freedom CI will not recognize any External Accessories unless it is switched off first. It needs to "boot up" (turn on) with the earbuds (or any External Accessory) attached. Alternatively, you can cycle through the inputs by pressing simultaneously the +/- buttons together to cycle through a display of "T" (telecoil), then "M" (processor mic only), and then "EA" (the "EA" flashes briefly oh the display but does not remain on display--an "M" remains on display). The easiest way is to switch off the processor, plug in the monitoring earphones, and then turn on the processor to listen through the earbuds.

Contact Us

7105 Nootka Street, Powell River, BC, V8A 5E3 Phone: 1-866-430-4327 Fax: 1-604-485-2759 Email: info@auditoryoutreach.ca

Hours of operation

Monday - Friday
8:30am - 4:30pm

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